Customer Care Course
R 5 520.00
This course consists of 8 Modules. The course is aimed at Food & Beverage staff currently working in the Hospitality Industry.
Module Breakdown
- Module 1 – Customer Service Excellence
7789 – Provide customer service
7710 – Deal with the arrival of customers
7703 – Provide customers with information and book external service - Module 2 – Diversity and Service
260178 – Relate diversity to customer service - Module 3 – Introduce South Africa to Tourists
8480 – Introduce South Africa to tourists



Duration
10 Weeks Part Time with 1
additional day for the Exam
Entry Requirements
Minimum Gr 9 (PASSED)
Qualification
LHSA-Certificate of completion
Delivery Method
Online, with a written examination.
[et_pb_wc_related_products icon_hover_color=”#2b343b” hover_overlay_color=”rgba(248,245,243,0.9)” _builder_version=”4.5.2″ _module_preset=”default” title_font=”Montserrat|800||on|||||” title_font_size=”50px” title_letter_spacing=”3px” title_line_height=”1.2em” product_title_font=”Montserrat|800||on|||||” product_title_font_size=”14px” product_title_letter_spacing=”1px” product_title_line_height=”1.3em” price_font=”|600|||||||” title_font_size_tablet=”40px” title_font_size_phone=”30px” title_font_size_last_edited=”on|phone” _i=”0″ _address=”3.0.0.0″ /]